Technology – Director Customer Services & Systems – Ottawa

Our client is a world leading, technology company that has grown over multiple decades. The Company: develops, manufactures, sells, and supports hardware-based products and systems into a multi-hundred million dollar market, and has been recognized as the segment leader by two major market research organizations. The firm’s products and services are marketed and sold through global distribution channels which consist of: OEMs, systems integrators, and distributors. The company is headquartered in Ottawa, Canada and is a subsidiary of a publicly traded company, also renowned in their segment.

Position Scope

Reporting to Client Corporation’s General Manager, the Director, CS&S is responsible for leading two groups:Customer Service which supports Client’s products in North America, working directly or through various partners, as well as elsewhere around the world through Client’s regional offices and partners, andSystems which provides...