Job Description
ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Synthesizes incident/problem/change patterns and quantifies impact (deduplicated Incident IDs), producing monthly theme roll‑ups by Change, Vendor, Software, Infrastructure, Batch Processing.
2. Establishes a standard thematic methodology (taxonomy, mapping rules, QA checks) and a lightweight analytics pipeline to prioritize control opportunities with measurable stability benefits.
3. Partners with stakeholders (Problem/Incident Mgmt, Platform/SRE, Network/Security, Vendor Mgmt) to validate findings and capture owner‑accepted actions, timelines, and CAB evidence gates.
4. Creates executive narratives and dashboards that translate technical insights into clear strategies (e.g., change hard‑gates, CLM/CMDB dependency integrity...
Apply for this Position
Ready to join Truist? Click the button below to submit your application.
Submit Application