Job Description

Key Responsibilities

Platform Operations Leadership

  • Manage enterprise platforms (cloud, application, data, integration layers) end-to-end.
  • Ensure high availability, resilience, observability, and performance.
  • Establish governance, standards, and best practices for platform lifecycle management.
  • Drive capacity planning, cost optimization, and technology modernization.

Enterprise Operations Management

  • Lead day-to-day IT operations: incident, problem, and change management.
  • Collaborate with security, compliance, and infrastructure teams for operational integrity and audit readiness.
  • Define and track KPIs/SLAs for operational excellence and continuous improvement.

AI-Driven Efficiency & Automation

  • Identify opportunities for AI/ML, intelligent automation, and predictive analytics.
  • Implement AI-based tools: AIOps...

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