Technology Operations Center Specialist (Outsource)

Role : Technology Operations Center Specialist (Outsource)

Location : Abu Dhabi

Role Purpose:

Knowledge in administration and troubleshooting of Linux, Sun Solaris & Windows.

• Knowledge in Network & Security devices troubleshooting and fixes (Firewall F5 Router & Switches)
• Knowledge in Database troubleshooting and fixes (SQL Oracle & Sybase)
• Knowledge in infrastructure services and ability to troubleshoot (DNS DHCP Active Directory)
• Check resource utilizations on all devices in scope and resolve if there are any issues.
• Provide support to application development teams related to access of servers installation and management of application and application patches deployment.
• Provide support for any major activities related to patches / firmware and upgrade.
• Monitor Performance of On-Shift Operators and aiding when needed.
• To educate the Technology Oper...