Job Description
Role: Technology & Operations – Technical Support I
Openings: 2
Location: Bangalore – (Work from Office)
Shift: Rotational (Mon–Fri + weekends; 24/7 may come later)
Must Have
• Desktop / Technical Support (enterprise environment)
• Supporting Windows, macOS, iOS, Android
• Hardware support: Apple, Dell, Lenovo
• Tech Bar / Walk-in support
• Incident/outage handling (basic)
• Good spoken & written communication
Good to Have
• Ticketing tools exposure
• Ability to handle multiple tickets/users
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