Technology Resilience Engineer - End User Technologies

Responsibilities

Resilience Engineering & SME Leadership

• Act as a consultative SME, embedding resilient design principles across end-user and collaboration technologies.
• Design and implement recovery and failover strategies for Microsoft 365 services (Exchange Online, Teams, SharePoint, OneDrive), Azure Active Directory (Entra ID), and endpoint platforms.
• Support resilience and recovery testing for end-user environments, including SaaS platforms.
• Partner with engineering, cyber security, and architecture teams to embed resilience into device management, application deployment, and identity services.

Operational Continuity & Strategy

• Assess and strengthen readiness to respond to severe disruptions, such as widespread endpoint outages, identity compromise, SaaS degradation, or collaboration platform failures.
• Evaluate emerging technologies, SaaS offerings, and a...