Technology Support Analyst II

* Execute endpoint lifecycle tasks including provisioning, reconfiguration, recovery, and redeployment.* Support modern endpoint management using Microsoft Intune, Azure AD, and Microsoft 365.* Perform software packaging, deployment, and updates using approved tools and standards.* Support mobile device enrollment and management (e.g., iOS MDM).* Assist with printer and peripheral support using approved solutions.* Ensure consistent endpoint configurations across regions and business units.* Execute endpoint compliance activities such as patching, baseline enforcement, and remediation of identified issues.* Support identity-related operational tasks in Active Directory and Azure AD under established procedures.* Perform asset management and inventory control activities, including device tracking, lifecycle status updates, and reconciliation across endpoint management and ITSM systems.* Maintain accurate device and asset records in endpoint management and ITSM platforms.* Support audit ...