Technology Support III - SRDT- Application / Production support/ SRE

As a Technology Support III within the Commercial & Investment Bank – Markets – Sales, Research & Data Technology (SRDT) team at JPMorgan Chase, you will play a critical role in ensuring the stability, availability, and performance of our production applications and AWS-based platforms. You will proactively manage and support complex application flows, troubleshoot and resolve incidents, and partner with engineering and product teams to deliver seamless and resilient technology services.

In this role, you will blend hands‑on production/application support with AWS infrastructure management and SRE practices. You will leverage automation, observability, and best‑in‑class tooling to minimize manual effort, drive continuous improvement, and optimize platform operations. Your expertise will help us deliver reliable, scalable, and high‑performing solutions that support the firm’s business objectives.

Job responsibilities

• Treat operations as software pro...