Job Description
Job Description
The Technology Support Technician is a team member of the Information Technology department, participating in the day-to-day operations of the office. The Technology Support Tech, performs general maintenance tasks, troubleshoots and repairs hardware and peripheral equipment located throughout the organization. This individual must be capable of making decisions regarding the urgency and or seriousness of calls and serve as a liaison between the technical staff of the department and the department's wide variety of customers. Depending on operations, business or project needs, the Technology Support Tech may be asked to perform duties outside what is defined in the job description on a temporary basis.
Education:
High School Diploma or GED
Experience:
Three years of related experience. Requires working knowledge of specialized practices, equipment, and procedures.
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