Job Description

div style=font-family:Arial; EY, we’re all in to shape your future with confidence. /ppWe’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. /ppJoin EY and help to build a better working world. /p/divdiv style=font-family:Arial; /divpstrongspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptCareer Family - TechOps – Technology Consulting/span/strong/ppstrongspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptRole Type Guidewire Support Engineer/span/strong/ppstrongspan style=font-family:arial, helvetica, sans-serif; opportunity/span/strong/ppspan style=font-family:arial, helvetica, sans-serif; a Guidewire Claims Support Engineer, you will be responsible for developing, implementing amp; supporting solutions within the Guidewire Claims Management module. In addition, you will engage in maintenance and support activities to fix production issues. You will work closely with business analysts, project managers, and other developers to ensure that our claims processing systems are efficient, effective, and aligned with business objectives./span/ppstrongspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptYour key responsibilities/span/strong/pullispan style=font-family:arial, helvetica, sans-serif; Provide Defect fixing/span/lilispan style=font-family:arial, helvetica, sans-serif; Performce Root Cause Analysis and provide fixes/span/lilispan style=font-family:arial, helvetica, sans-serif; Minor enhancements and code changes/span/lilispan style=font-family:arial, helvetica, sans-serif; Manage the integration of Guidewire software with other external systems/span/lilispan style=font-family:arial, helvetica, sans-serif; Design, modifies and implements Guidewire product suite/span/lilispan style=font-family:arial, helvetica, sans-serif; Proactive monitoring/span/li/ulpstrongspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptSkills and attributes for success/span/strong/pullispan style=font-family:arial, helvetica, sans-serif; Deep understanding of Guidewire framework, implementation, architecture and components./span/lilispan style=font-family:arial, helvetica, sans-serif; Must have experience in GuideWire Claim Center version+/span/lilispan style=font-family:arial, helvetica, sans-serif; Well versed in development streams - Configuration/Integration/Both/span/lilispan style=font-family:arial, helvetica, sans-serif; Strong knowledge in Guidewire platform (Gosu scripting / UI / Data Model)/span/lilispan style=font-family:arial, helvetica, sans-serif; Implementation of Rules (including UI Validation) using GOSU scripting./span/lilispan style=font-family:arial, helvetica, sans-serif; Metadata Configuration of Rules (including UI Validation)./span/lilispan style=font-family:arial, helvetica, sans-serif; Integration with External Systems and Guidewire Platform supported integration techniques./span/lilispan style=font-family:arial, helvetica, sans-serif; Working knowledge of Core Java, J2EE, XML, Web Services (SOAP/REST), ANT/span/lilispan style=font-family:arial, helvetica, sans-serif; Strong in SQL, Spring, Hibernate, Castor, any Enterprise Messaging System/span/lilispan style=font-family:arial, helvetica, sans-serif; Should have strong knowledge and experience on Tomcat and or Websphere/WebLogic/span/lilispan style=font-family:arial, helvetica, sans-serif; Real time knowledge and experience on enterprise system integration, preferably from Insurance domain background./span/lilispan style=font-family:arial, helvetica, sans-serif; Experience in Insurance domain, preferably in Property amp; Casualty./span/lilispan style=font-family:arial, helvetica, sans-serif; Should have understanding and experience of software development best practices./span/lilispan style=font-family:arial, helvetica, sans-serif; Excellent business communication skills/span/lilispan style=font-family:arial, helvetica, sans-serif; Excellent leadership skills/span/lilispan style=font-family:arial, helvetica, sans-serif; Prior Client facing experience/span/lilispan style=font-family:arial, helvetica, sans-serif; Experience with tools like Service-now, JIRA, soap-ui, eclipse IDE, SVN, Jenkins./span/lilispan style=font-family:arial, helvetica, sans-serif; Understand service management and change management activities, along with SLAa and estimator tools./span/lilispan style=font-family:arial, helvetica, sans-serif; Have exposure to working in shifts and on-call support./span/lilispan style=font-family:arial, helvetica, sans-serif; Should have worked on incident management and problem management./span/li/ulpstrongspan style=font-family:arial, helvetica, sans-serif; qualify for the role, you must have/span/strong/pullispan style=font-family:arial, helvetica, sans-serif; Graduation or equivalent degree/span/lilispan style=font-family:arial, helvetica, sans-serif; 5-8 years of work experience in Guidewire product/span/lilispan style=font-family:arial, helvetica, sans-serif; Experience in production support/span/li/ulpstrongspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptIdeally, you’ll also have/span/strong/pullispan style=font-family:arial, helvetica, sans-serif; Application Maintenance amp; Support experience/span/lilispan style=font-family:arial, helvetica, sans-serif; Exposure to tools like ServiceNow, ALM etc/span/li/ulpstrongspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptWhat we look for/span/strong/pullispan style=font-family:arial, helvetica, sans-serif; A Team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environment/span/lilispan style=font-family:arial, helvetica, sans-serif; An opportunity to be a part of market-leading, multi-disciplinary team of 140 + professionals to excel in Managed Services Support/span/lilispan style=font-family:arial, helvetica, sans-serif; Opportunities to work with EY Adv-PI ASMS practice globally with leading businesses across a range of industries/span/li/ulpstrongspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptWhat we offer/span/strong/ppspan style=font-family:arial, helvetica, sans-serif; Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career./span/pullispan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptstrongContinuous learning/strong: You’ll develop the mindset and skills to navigate whatever comes next./span/lilispan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptstrongSuccess as defined by you:/strong We’ll provide the tools and flexibility, so you can make a meaningful impact, your way./span/lilispan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptstrongTransformative leadership:/strong We’ll give you the insights, coaching and confidence to be the leader the world needs./span/lilispan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptstrongDiverse and inclusive culture:/strong You’ll be embraced for who you are and empowered to use your voice to help others find theirs./span/li/uldiv style=font-family:Arial;font-size:1.0empbEY | Building a better working world /b/ppEY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets./ppEnabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow./ppEY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories./p/div

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