Tele Caller

Job Title
Tele Caller / Legal Tele Executive

Job Type
Full-Time / Part-Time

Location
Office based

Job Description

We are seeking a Tele Caller for our law firm to handle client communication, appointment scheduling, and follow-ups in a professional and ethical manner.

Key Responsibilities

• Calling prospective clients who inquire about legal services
• Explaining basic legal services (civil, criminal, family, recovery, etc.) in simple language
• Scheduling client appointments with advocates
• Following up with existing clients regarding documents, hearings, and payments
• Maintaining call records and client data accurately
• Handling incoming calls and WhatsApp queries professionally
• Ensuring client confidentiality and data privacy at all times
  
  
  

Required Skills

• Good communication skills in bengali and basic English
• Polite and professional calling manner
• Ability to convince clients ethically (no false promises)
• Basic knowledge of legal services preferred
• Ability to maintain confidentiality
• Familiarity with WhatsApp, Excel, or Word is an advantage
  
  

Eligibility

• Minimum 10th Pass
• Prior tele-calling or customer handling experience preferred
• Freshers may apply if communication is strong
  
  
  

Salary

• ₹10,000 – ₹20,000 per month(Incentives may be provided based on performance)
• Working Hours
• Office hours as per firm policy
  
  

Important Note

This role does not involve legal advice. Tele callers must strictly avoid making guarantees about case results or outcomes.
Skills Required
Ability to maintain confidentiality, Ability to convince clients ethically, Basic knowledge of legal services, Familiarity with WhatsApp, Polite and professional calling manner, Basic English, Good communication skills in Bengali