Job Title: Tele-Caller / Tele-Executive

Department: Sales Support / Customer Coordination

Company: Ameenji Rubber Limited

Location: Corporate Office – Hyderabad / Secunderabad

Employment Type: Full-Time, On-site

About Ameenji Rubber Limited

Ameenji Rubber Limited is a leading Indian manufacturer of rubber and polymer-based engineering products for infrastructure, railway, and industrial sectors. We work closely with EPC contractors, industrial clients, and government organizations across India.

To strengthen our customer communication and sales follow-up process, we are hiring Tele-Callers / Tele-Executives for our corporate office.

Position Overview

The Tele-Caller / Tele-Executive will be responsible for handling incoming calls, making outbound follow-up calls, coordinating with clients, and supporting the sales team. This role is ideal for candidates with good communication skills and a professional approach to customer handling.

Key Responsibilities

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  Answer incoming calls from customers, vendors, and internal teams in a professional manner.

  
  


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  Make outbound calls for lead follow-ups, enquiry follow-ups, and client coordination.

  
  


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  Follow up with customers on quotations, orders, payments, and deliveries as instructed by the sales team.

  
  


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  Update and maintain call records, lead status, and customer information in Excel/CRM.

  
  


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  Coordinate with sales, dispatch, accounts, and production teams for customer queries.

  
  


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  Handle basic customer queries and route technical or commercial questions to the concerned team.

  
  


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  Ensure timely follow-ups and reminders to customers.

  
  


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  Maintain proper communication logs and daily call reports.

  
  

Required Qualifications

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  Graduate / Undergraduate in any discipline.

  
  


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  0–2 years of experience in tele-calling, customer support, or sales coordination preferred.

  
  


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  Freshers with good communication skills can also apply.

  
  

Key Skills

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  Good verbal communication in English and local language (Hindi/Telugu preferred).

  
  


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  Polite, confident, and customer-friendly attitude.

  
  


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  Basic computer knowledge (MS Office, Excel, Email).

  
  


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  Ability to handle multiple calls and follow-ups efficiently.

  
  

Key Attributes

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  Organized and detail-oriented.

  
  


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  Good listening and follow-up skills.

  
  


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  Professional phone etiquette.

  
  


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  Ability to work as part of a team.

  
  


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  Reliable and disciplined approach to work.

  
  

Compensation & Benefits

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  Competitive salary package as per industry standards.

  
  


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  Stable office-based role with structured working hours.

  
  


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  Training on products, processes, and customer handling.

  
  


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  Growth opportunities into Sales Coordination / CRM / Customer Support roles.

  
  

Work Environment

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  Corporate office environment.

  
  


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  Desk-based role with coordination across departments.

  
  


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  Regular interaction with customers and internal teams.

  
  

How to Apply

Interested candidates may send their resume to:

 [email protected]

Subject Line: Application for Tele-Caller / Tele-Executive

Why Join Ameenji Rubber Limited?

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  work with a reputed manufacturing and infrastructure company.

  
  


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  Gain experience in customer handling and sales coordination.

  
  


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  Learn internal sales and operational workflows.

  
  


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  Build a long-term career in corporate support functions.