Tele-Sales/Customer Services

Overview

Joo Lee Import & Export Co. – Rawang, Selangor

Deliver prepared sales presentations using scripts to explain products or services and persuade potential customers.

Contact businesses and individual customers via telephone and email.

Explain product features, services, and pricing; respond to customer inquiries professionally.

Obtain and accurately record customer information such as name, address, and payment details.

Prepare quotations based on customer requests.

Enter customer orders into the system and maintain accurate sales records.

Record customer feedback, purchasing decisions, and reactions for follow-up purposes.

Handle incoming calls from potential customers generated through advertisements or campaigns.

Conduct follow-ups on initial contacts to close sales opportunities.

Maintain organized records of contacts, accounts, and orders.

Schedule appointments for sales ...