Telecaller

Brad Realty is a dynamic company in the manufacturing industry, with its headquarters located in Bangalore. With a small team of 2-10 employees, we focus on crafting high-quality lighting solutions. We are committed to supplying innovative products and maintaining solid relationships with our customers.

Job Overview

Marvel Lamps is seeking a dedicated Tele caller to join our expanding team in Bengaluru. This is a fresher-level position requiring 0 to 1 year of experience. The successful candidate will be responsible for engaging with prospective clients and establishing solid business relationships. This role is ideal for someone motivated, target-driven, and eager to explore a career in sales and customer service.

Qualifications and Skills

• Excellent knowledge of MS Office to manage documentation and communication efficiently.
• Familiarity with CRM software and practices to build productive professional relationships.
• Customer relationship management, cold calling, and real estate experience (Mandatory skill).
• Proven ability to generate leads through various tools like digital platforms and networking.
• Proficient in utilizing Zoho CRM for sales and client data management.
• Effective communication skills to engage customers and negotiate successfully.
• Ability to prioritize tasks, manage time effectively, and meet deadlines with organizational skills.
• Bachelors degree in business or a related field for foundational knowledge in sales processes.

Roles and Responsibilities

• Reach out to customer leads through cold calling and engage them in innovative ways.
• Present, promote, and sell products/services to both existing and prospective customers.
• Analyze customer needs and perform cost-benefit and needs analysis.
• Establish and maintain positive business and customer relationships.
• Resolve customer problems and complaints swiftly to ensure customer satisfaction.
• Achieve sales targets and planned outcomes efficiently within the designated schedule.
• Collaborate with team members and coordinate efforts with other departments.
• Provide management with various reports on customer needs, market trends, and competition.
• Continuously improve personal skills through open feedback and industry best practices.