Job Description
Telecaller – Collection Team | Leading Bank | Delhi
About the Role:
We are hiring an enthusiastic and responsible Telecaller to join the Collections Team. The role involves handling customer interactions over phone calls, following up on payments, and ensuring smooth coordination with internal teams. This opportunity is with a leading private sector bank known for its digital-first approach, strong growth, and customer-centric culture across Retail, SME, Agri, and Microfinance segments.
Location: Delhi
CTC: Up to 3.5 LPA
Experience:
12th Pass: Minimum 2 Years of Experience
Graduate: Minimum 6 Months of Experience
Experience in any industry with telecalling exposure will be considered
Languages Required:
Malayalam, Kannada, Telugu, Tamil (Mandatory – any one or more)
Key Responsibilities:
Conduct telephonic follow-ups with customers for pending payments.
Update and maintain call records, payment commitments, and responses.
Coordinate with collection officers and internal teams for case updates.
Maintain professionalism and empathy in all customer communications.
Why Join This Organisation:
Opportunity to work with a digital-first and rapidly growing bank.
Exposure to diverse customer segments across India.
Build a career in banking and financial services.
Supportive work environment with learning and growth opportunities.
Apply at: [email protected] with Subject Line: Telecaller – Collection Team (Delhi)
WhatsApp: 8935092866
Regards
Puja Kumari
Asst Manager - HR
STAFFIAA Services
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