Job Description

Company Description
Health1 Super Speciality Hospital, Shilaj, Ahmedabad, is one of Gujarat’s fastest-growing healthcare networks with advanced technology, patient-centric care, and a vision to make world-class healthcare accessible.

Key Responsibilities:
Handle inbound and outbound calls for patient inquiries, appointments, and follow-ups.
Provide accurate information about hospital services and doctors’ availability.
Maintain call records and update CRM/HMIS systems.
Coordinate with front office and clinical teams for smooth patient experience.
Ensure professional, empathetic, and courteous communication at all times.

Requirements:
Graduate/Undergraduate with good communication skills (Gujarati, Hindi, English).
Prior experience in hospital/healthcare telecalling preferred (not mandatory).
Basic computer proficiency (MS Office, HMIS/CRM systems).
Strong interpersonal skills, patience, and ability to handle patients with care.

What We Offer:
Competitive salary & incentives
Training and career growth opportunities
A chance to be part of an advanced super speciality hospital
Supportive and professional work environment

If you have a passion for healthcare and excellent communication skills, we’d love to hear from you!

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