Telecaller

This is a on-site role for a Telecaller at OSM Digital, Vidhyadhar Nagar, Jaipur.

The Telecaller will be responsible for making outbound calls, explaining our services (such as website designing, digital marketing, events and social media management), handling customer queries, and collecting client requirements.

The role also includes maintaining proper call records, following up with potential clients, and ensuring a positive customer experience.

Key Responsibilities:

• Lead Calling & Follow-ups:  Call prospective leads, explain OSM Digital’s offerings, and answer queries.
• Lead Nurturing:  Build relationships with potential buyers and provide personalized solutions.
• Sales Conversion

Requirements:

• Strong verbal communication skills and a confident, friendly tone
• Ability to build rapport with customers and handle basic objections
• Basic computer knowledge, ability to maintain call logs and client records and CRM.
• Good understanding of customer service and follow-up discipline
• Proficiency in Hindi  is required, basic English is a plus
• Prior experience in telecalling/telesales is preferred but not mandatory
• Ability to work full-time  and manage tasks responsibly

What We Offer:

• Fixed salary with attractive performance-based incentives
• Supportive work environment
• Clear growth opportunities within the company