Telecare Call Centre Agent

Security Monitoring Centre in Nottingham has an opportunity for a dedicated Telecare Agent (Call Centre Advisor)  to join our small, yet busy Telecare team based in Nottingham (NG2) to provide telephone support and alarm monitoring response to our vulnerable/elderly service users. This is a full time, permanent position working a 4 on / 4 off days only shift pattern (7.00am – 7.00pm)

About Us, Our Culture & What We Can Offer You

Since 1931, Security Monitoring Centres (SMC) has positioned itself at the forefront of security monitoring with the continual promise of keeping people safe across the UK and Ireland. We pride ourselves in delivering exceptional service to hundreds of thousands of customers, ranging from monitoring life safety systems, Telecare, Intruder, Fire, CCTV monitoring, Remote Concierge Services and the provision of service management software.

As part of the global API Group, we join a family of organisati...