Job Description
Job Title: Telecom Customer Support Advisor (French-speaking)
Location: Porto, Portugal (on-site required)
Contract Type: Full-time
Working Hours: Monday – Saturday | 07:00 – 19:00 (rotational schedule)
Salary: +€1400 gross/month (12-month base)
Job Description
We are looking for a French-speaking Customer Support Advisor to join a dynamic team within a leading company in the telecommunications sector in Porto. You will be responsible for delivering high-quality customer service and handling customer inquiries via phone, email, and chat.
Key Responsibilities
Provide efficient and high-quality customer support for telecom solutions.
Resolve customer inquiries accurately and with a pedagogical approach.
Advise customers on available products and services.
Collaborate with internal teams to ensure a smooth and positive customer experience.
Candidate Profile
Fluent French (C1 level or higher), both written and spoken.
English level B2 (minimum...
Location: Porto, Portugal (on-site required)
Contract Type: Full-time
Working Hours: Monday – Saturday | 07:00 – 19:00 (rotational schedule)
Salary: +€1400 gross/month (12-month base)
Job Description
We are looking for a French-speaking Customer Support Advisor to join a dynamic team within a leading company in the telecommunications sector in Porto. You will be responsible for delivering high-quality customer service and handling customer inquiries via phone, email, and chat.
Key Responsibilities
Provide efficient and high-quality customer support for telecom solutions.
Resolve customer inquiries accurately and with a pedagogical approach.
Advise customers on available products and services.
Collaborate with internal teams to ensure a smooth and positive customer experience.
Candidate Profile
Fluent French (C1 level or higher), both written and spoken.
English level B2 (minimum...
Apply for this Position
Ready to join Engage & Elevate? Click the button below to submit your application.
Submit Application