Job Description
Telecom Technician II
Tinley Park, IL (http://maps.google.com/maps?q=8101+183rd+Street+Tinley+Park+IL+USA+60487)
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Description
Advance your telecom career as a Telecom Technician II — you'll handle escalated technical issues for Allworx and Intermedia Elevate phone systems, perform advanced troubleshooting, and lead Tier I technicians. This dynamic role offers a path to deeper skill growth across telecom infrastructure and ensures service excellence for clients in Illinois and Indiana.
Key Responsibilities
+ Install, program, and troubleshoot hosted and on-premise phone systems (Allworx, Elevate).
+ Handle escalated trouble tickets and complex network/line issues involving vendors.
+ Maintain thorough documentation of service configurations, wiring, and system updates.
+ Train and mentor Tier I technicians; assist with cross-department coordination.
+ Provide after-hou...
Tinley Park, IL (http://maps.google.com/maps?q=8101+183rd+Street+Tinley+Park+IL+USA+60487)
Apply
Description
Advance your telecom career as a Telecom Technician II — you'll handle escalated technical issues for Allworx and Intermedia Elevate phone systems, perform advanced troubleshooting, and lead Tier I technicians. This dynamic role offers a path to deeper skill growth across telecom infrastructure and ensures service excellence for clients in Illinois and Indiana.
Key Responsibilities
+ Install, program, and troubleshoot hosted and on-premise phone systems (Allworx, Elevate).
+ Handle escalated trouble tickets and complex network/line issues involving vendors.
+ Maintain thorough documentation of service configurations, wiring, and system updates.
+ Train and mentor Tier I technicians; assist with cross-department coordination.
+ Provide after-hou...
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