Telecommunications Representative - Access Center - EHT

Job Description

POSITION SUMMARY

The Telecommunications Representative processes in-coming and out-going calls for both AtlantiCare Regional Medical Center Campuses in addition to directing callers for the other AtlantiCare entities. This position provides prompt and courteous service, while adhering to company/department procedures. The Telecommunications Representative are responsible for initiating all codes, traumas and announcing all emergencies such as MET calls and notifying the Stroke team. In addition, they are responsible for monitoring several alarm systems for the Mainland Campus, such as the fire panel, medical gas alarms, panic alarms and the Chempack alarm. They are required to notify and report to the proper people/authorities and log in our Code Book. The staff is also responsible for maintaining an on-call schedule book for various ARMC departments. The Telecommunication staff calls in the staff when requested by the appropriat...