Telecommunications Specialist

Responsibilities

: • Wireless device management; including ordering, feature changes, update the wireless workflows • Wireless device customer support • Support all field locations via phone calls and e-mails and to handle wireless telephony issues as they arise. • Maintain the Telecom inventory of all local telephone circuits for Penske Truck Leasing. • Oversee and coordinate the installation of new Telecom equipment and circuits as new locations are opened, relocated or closed. • Ensure uninterrupted service, cost effective rate plans and accurate invoices from our vendors. • Provide Project Lead support for installing and relocating telephony equipment in PTL District offices and Penske Logistic locations. Will be required to utilize existing Telecom Database and Project Management scheduling process. • Determine new processes for handling field issues and to streamline the process where necessary. • Document Telecom process and procedures, summarize telecom data from interna...