TelemarketIng Adminstrator

Job title: Telemarketing Administrator

Reports to: Telemarketing Team leader

Sub reporting line:      Telemarketing Administration Supervisors

Department: Marketing

Date: July 2025

SUMMARY

Support Telemarketing Department with administrative and other tasks to ensure its smooth and efficient running.

TASKS

Operations

Liaise with Telemarketers and Admin to make reservations for holiday preview bookings in the appropriate systems.

Support TM Admin Supervisors with all departmental tasks.

Administration

Check room availability as requested.

Process bookings in reservation system and update appropriate tracking systems.

Assisting Telemarketers with pricing of packages.

Support TM Supervisor monitoring the telemarketing issues/queries daily.

Handle incoming and outgoing communications (email, phone, mail) professionally

Inform HP, Sale...