Telephone Operator

The Tele Caller will be responsible for handling outbound and inbound telephone communications in a professional and courteous manner. The role involves interacting with customers, clients, and internal teams to provide information, record responses, and ensure effective communication.

• Make outbound calls to customers/clients for follow-ups, information sharing, confirmations, or service-related communication.
• Handle inbound calls professionally and route them to the appropriate department or personnel.
• Maintain accurate records of calls, responses, and customer information.
• Provide clear and correct information about company products, services, or processes.
• Address basic customer queries and escalate issues when required.
• Maintain confidentiality of company and customer information.
• Adhere to company communication standards and call protocols.
• Support administrative or re...