Job Description
**Additional Information** Flexible shift
**Job Number** 26014605
**Job Category** Rooms & Guest Services Operations
**Location** Sheraton Maui Resort & Spa, 2605 Kaanapali Pkwy, Lahaina, Hawaii, United States, 96761
VIEW ON MAP (https://www.google.com/maps?q=Sheraton%20Maui%20Resort%20%26%20Spa%2C%202605%20Kaanapali%20Pkwy%2C%20Lahaina%2C%20Hawaii%2C%20United%20States%2C%2096761)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**Pay Range:** $27.41-$34.26 per hour
**POSITION SUMMARY**
Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message....
**Job Number** 26014605
**Job Category** Rooms & Guest Services Operations
**Location** Sheraton Maui Resort & Spa, 2605 Kaanapali Pkwy, Lahaina, Hawaii, United States, 96761
VIEW ON MAP (https://www.google.com/maps?q=Sheraton%20Maui%20Resort%20%26%20Spa%2C%202605%20Kaanapali%20Pkwy%2C%20Lahaina%2C%20Hawaii%2C%20United%20States%2C%2096761)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**Pay Range:** $27.41-$34.26 per hour
**POSITION SUMMARY**
Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message....
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