Job Description
**Additional Information** Bilingual Mandatory French & English, Evening Shift, Weekend
**Job Number** 26012173
**Job Category** Rooms & Guest Services Operations
**Location** Delta Hotels Ottawa City Centre, 101 Lyon Street North, Ottawa, ONT, Canada, K1R 5T9
VIEW ON MAP (https://www.google.com/maps?q=Delta%20Hotels%20Ottawa%20City%20Centre%2C%20101%20Lyon%20Street%20North%2C%20Ottawa%2C%20ONT%2C%20Canada%2C%20K1R%205T9)
**Schedule** Part Time
**Located Remotely?** N
**Position Type** Non-Management
**Pay Range:** $25.33-$25.33 per hour
**POSITION SUMMARY**
Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to u...
**Job Number** 26012173
**Job Category** Rooms & Guest Services Operations
**Location** Delta Hotels Ottawa City Centre, 101 Lyon Street North, Ottawa, ONT, Canada, K1R 5T9
VIEW ON MAP (https://www.google.com/maps?q=Delta%20Hotels%20Ottawa%20City%20Centre%2C%20101%20Lyon%20Street%20North%2C%20Ottawa%2C%20ONT%2C%20Canada%2C%20K1R%205T9)
**Schedule** Part Time
**Located Remotely?** N
**Position Type** Non-Management
**Pay Range:** $25.33-$25.33 per hour
**POSITION SUMMARY**
Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to u...
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