Job Description
Job Description
The Telephony Engineer will work in the company’s fast growing Managed Services area. We provide Managed Equipment to customers throughout the US and Canada and the Engineer will be responsible for overseeing the equipment providing telephony services to end users. Among the responsibilities will be to fully configure all equipment, join all activation calls for such equipment and services, and provide second level support to our repair department. The candidate must be highly comfortable with all aspects of digital and analog telephony services.
Primary Job Responsibilities will include:
· Configure and test VoIP phones (Polycom, Yealink, Cisco, Grandstream).
· Configure and test “POTS in a box” devices which includes configuring Peplink routers.
· Configure and test Session Border Controllers for Hosted PBX setups.
· Provide support to end users regarding VoIP phone issues/alarm lines/faxing.
· Add monitored devices and phone lines to our PRTG ...
The Telephony Engineer will work in the company’s fast growing Managed Services area. We provide Managed Equipment to customers throughout the US and Canada and the Engineer will be responsible for overseeing the equipment providing telephony services to end users. Among the responsibilities will be to fully configure all equipment, join all activation calls for such equipment and services, and provide second level support to our repair department. The candidate must be highly comfortable with all aspects of digital and analog telephony services.
Primary Job Responsibilities will include:
· Configure and test VoIP phones (Polycom, Yealink, Cisco, Grandstream).
· Configure and test “POTS in a box” devices which includes configuring Peplink routers.
· Configure and test Session Border Controllers for Hosted PBX setups.
· Provide support to end users regarding VoIP phone issues/alarm lines/faxing.
· Add monitored devices and phone lines to our PRTG ...
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