Telesales Agent

Responsibilities

• Process and track customer and contractor aggregate orders.
• Coordinate delivery schedules with drivers and plant personnel.
• Monitor inventory levels and maintain accurate product availability.
• Prepare and verify delivery tickets, invoices, and related documentation.
• Provide prompt customer support for inquiries and order updates.
• Follow all company policies, safety standards, and environmental compliance requirements.
• Update sales reports and maintain daily operational records.
• Collaborate with operations staff to resolve loading, quality, or transportation issues.
• Communicate product details, pricing, and service updates to clients.
• Assist field teams with site visits and project requirements.