Job Description

Job Summary:

The Tele Sales Specialist is responsible for generating sales through outbound and inbound calls, promoting company products/services, converting leads into customers, and maintaining strong customer relationships. The role focuses on achieving sales targets while ensuring excellent customer experience.

Key Responsibilities:

1. Lead Handling & Calling

  • Make outbound calls to prospective customers from provided database
  • Handle inbound enquiries and convert them into sales
  • Identify customer needs and recommend suitable products/services

2. Sales & Conversion

  • Explain product features, benefits, and pricing clearly
  • Convince and close sales over the phone
  • Achieve daily, weekly, and monthly sales targets

3. Follow-up & Relationship Management

  • Follow up on leads and enquiries in a timely m...

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