Teller Supervisor

GENERAL DESCRIPTION OF POSITION

The Teller Supervisor ensures that the teller area is managed efficiently and effectively and that transactions are conducted with speed and accuracy while meeting or exceeding service quality standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Lift coin bags up to 50 lbs.
2. Assigns work duties and work schedules to tellers.
3. Monitors cash limits in teller stations and branch and makes appropriate shipment decisions.
4. Provides approval on other teller's transactions.
5. Monitors and reports various activity for the branch; teller outages, transactions as assigned.
6. Review timecards and track absences and tardiness and communicate to supervisor.
7. Provides guidance to tellers relating to operational and auditing policies and procedures.
8. Participate in goal setting and attaining established goals.
9. Identify and provide staff training.
10. Coach staff to cross sell ...