Job Description
Service Desk Agent
Pay Rate: $21.00 Per Hour
Location: Alpharetta, GA 30005
Duration:12 Month ContractResponsible for high quality end-user technical support, related to enterprise software and hardware
An understanding of technology and the ability to apply that knowledge to support all existing systems
Provides investigation, diagnosis, resolution and recovery for hardware/software problems
Two to five years of proven, qualified related work experience in a comparable complex, high tech and fast paced work environment Job Summary:
The Service Desk Agent is the first point of contact for the users who call our IT Service Desk. While providing the highest level of customer service, the Service Desk Agent answers incoming calls, tracks all information in a call tracking system, uses a knowledge base tool along with their expertise to resolve issues in a timely fashion. The Service Desk Agent...
Pay Rate: $21.00 Per Hour
Location: Alpharetta, GA 30005
Duration:12 Month Contract
The Service Desk Agent is the first point of contact for the users who call our IT Service Desk. While providing the highest level of customer service, the Service Desk Agent answers incoming calls, tracks all information in a call tracking system, uses a knowledge base tool along with their expertise to resolve issues in a timely fashion. The Service Desk Agent...
Apply for this Position
Ready to join C&L Group? Click the button below to submit your application.
Submit Application