Job Description

Job Details

Description

Position Summary:The Intake Coordinator is responsible for conducting intake interviews for clients inquiring about services to secure information and determine the nature and degree of problems and assess needs; tracks and refers all intakes.


Principal Responsibilities:

  • Screen clients with presenting problems.

  • Conduct over-the-phone and in-home intakes and collect basic information from clients to begin a case file.

  • Evaluate client histories.

  • Verify client eligibility for services.

  • Inform Program Director of emergency and high intensity intakes.

  • Enter the data in the data system – VIVE

  • Confirm start dates of services and schedule changes with vendors and clients.

  • Follow up start of home delivered meals services – 24-hour call and 15 days follow up calls.

  • Follow up on no answer for home deli...

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