Job Description

Overview

JOB DESCRIPTION The Quality Assurance Supervisor is an integral member of the Fedcap Canada team whose role is to oversee and support the organization through Quality Assurance (QA) and Compliance-related activities. Working in conjunction with the Director of Support Services, this role ensures compliance with regulatory governance and ethical standards across areas such as environmental workplace safety, program operations, client complaints, data privacy, finance, and staff development and training.

Position Summary
The Quality Assurance Supervisor is an integral member of the Fedcap Canada team whose role is to oversee and support the organization through Quality Assurance (QA) and Compliance-related activities. Working in conjunction with the Director of Support Services, this role ensures compliance with regulatory governance and ethical standards across areas such as environmental workplace safety, program operations, client com...

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