Job Description

**Job Description:**

Provides consistent, respectful and professional internal/external customer care. Initializes and maintains an open line of communications to ensure all customers receive the highest level of customer satisfaction possible; Reviews and interprets work orders, circuit diagrams and follows standard practices; Receives work orders and instructions from supervisor and/or computer access terminal; Reviews and analyzes complex schematic drawings to determine work to be done and sequence of tasks; Performs work both inside and outside in connection with providing telephone service between the central office and customer's premises.; Requires interfacing with customers on construction installation or repair work; Works with hot metal, tools, digital loop carrier equipment, fiber optic cables, air pressure monitoring systems and associated equipment, color coded and tone identified wires in the connection of wires and cables to other telephone equipment and in conn...

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