Termite Technician Supervisor

About Go-Forth Home Services

First and foremost your core values should align with ours:

Give A Crap - Delight others by owning your role and saying yes. Take pride in how you appear & act & every other detail of the job. Be on time, attentive, & enthusiastic. Act as if the buck stops with you on every aspect of the job.

Chase Perfection - Chase perfection knowing full well we will not reach it, but along the way we will catch excellence. Have a sense of urgency; Go-Forth Time - right now might be the only time you have to get it right.

Dig Deeper - Be an action-oriented professional that makes decisions based on evidence rather than stories & assumptions. Stay curious. Data can speak for itself. Understand the cause of the fire rather than rushing to extinguish it.

Fight For Simplicity - Keep it simple & consistent. Focus on how things should be done every time.

Face it, Fix It - Confront challenges directly and address issues head-on. A bias for action and powerful conversations drive our progress. It’s about getting it right rather than being right.

GROW!-Growth is our purpose. Growing as people & growing our business.

OVERVIEW:

The Structural Division Supervisor is responsible for overseeing and managing all

aspects of termite control operations within the organization. This includes daily

review of stops, conducting weekly one-on-one sessions with team members,

providing training, managing inventory and ordering products, performing quality

control inspections (QCIs), and generating Wood Destroying Insect Reports

(WDIR). Additionally, the Structural Division Supervisor will play a key role in

promoting and selling utility services related to termite control.

Responsibilities:

Daily Stop Review:

Review daily stops to ensure efficient scheduling and completion of termitecontrol services.

Address any issues or concerns promptly. Weekly One-on-Ones:

Conduct weekly one-on-one meetings with team members to provide feedbackand support.

Set performance goals and track progress.Training:

Develop and implement training programs for team members.Stay updated on industry trends and regulations.Inventory Management and Product Ordering:

Manage inventory levels and place orders as needed.Quality Control Inspections (QCIs):

Conduct regular inspections to ensure compliance with standards.Implement corrective actions as necessary. Wood Destroying Insect Reports (WDIR):

Generate accurate reports and communicate findings to clients.Sales Responsibilities:

Promote and sell utility services to clients.Identify opportunities for upselling.Branch Oversight:

Provide supervision to branches and ensure alignment with company goals.Monitor performance metrics and conduct site visits.Building Maintenance:

Oversee maintenance tasks and coordinate repairs.Collaborate with maintenance staff or contractors.Christmas Light Inventory Management and Installation Oversight:

Manage inventory and oversee installations and takedowns.Ensure compliance with safety standards.Team Coordination:

Facilitate communication and coordination among team members.Ensure efficient workload distribution.Qualifications:

Proven experience in termite control operations.Strong leadership and communication skills.Detail-oriented with organizational abilities.Proficiency in relevant software and tools.Background in structural work or construction.Ability to work at heights and climb ladders safely.Experience in building maintenance.Familiarity with inventory management principles.Education and Experience:

High school diploma or equivalent; additional certifications preferred.Previous supervisory or managerial experience in pest control.Knowledge of local regulations related to termite control is advantageous.Working Conditions:

May require outdoor work in various weather conditions.Flexible working hours may be necessary.Travel to different sites may be required.

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