Territory Account Manager

A global MNC is seeking a Territory Account Manager with primary focus in Singapore Data Centre opportunities. This role is responsible for building and expanding relationships with strategically important Data Centre customers. Assigned to one or more accounts, the Account Manager is responsible for achieving sales targets, pipeline management, relationship management and strategic account planning while maintaining customer satisfaction as measured by the annual sales target achievement.
Responsibilities:

• Sales Targets: Achieve sales targets and growth margins for the accounts with a structured follow-up process. Manages / achieves both overall & business unit specific sales targets, account coverage; takes accountability for the monthly, quarterly, & annual results on the overall accounts or the specifically assigned product lines (per the direction of the Sales Manager); etc.
• Account Plan/Account management: Leads the development and implementation of the account plan to include designing the executive relationship strategy and coverage plans, prioritizing the opportunities, identifying a target for each customer's valid project opportunities. Proposes recovery plans in case of potential order shortfalls.
• Customer Relations: Establishes and develops account relationships based on a defined strategy. Manages meaningful customer engagements with support from lines of business; acts as focal-point for problem resolution while monitoring the successful close out of issues & actions; and demonstrates ability to build lasting, trusting, & widespread relationships across the customer's organization.
• Customer Insight: Develops / maintains detailed understanding of the customer's business strategy, purchasing behaviour, & organizational structure and provides insight to customers by providing knowledge to guide customers as they navigate alternatives.
• Industry & Market Knowledge: Understand market dynamics & macroeconomic influencers; maintain awareness of competitors' activity with each potential & existing account and ensure that appropriate response strategies are formulated & implemented (including, but not limited to, technical & commercial feedback in accordance with company ethics & compliance guidelines).
• Administration: Enters & maintains relevant sales data into appropriate databases & systems, including pipeline management, expenses, reports, and ad-hoc requests for marketing input.
• Collaborate with DC Builders, System Integrator, System Installer on the Data Center & Network Infrastructure solutions offering to end user customers, to formulate an effective and long term ecosystems to earn customers preference.

Requirements:

• Bachelor's degree in Business, Engineering, Information Technology or equivalent
• Minimum 5 years of experience in Data Centre, Network Infrastructure for Data Centre, Sales, and/or Marketing
• This position must have experience working with clients in the Data Centre market, extensive knowledges on a Data Centre Service Provider / On premise Data Centre Network Infrastructures Technology.
• Excellent communication skills (written & verbal).
• Exceptional analytical skills, relationship management qualities, and leadership abilities.
• Able to develop sales strategies with businesses, provide insight to customers by navigating options & alternatives, and coordinate activities involving multiple functions across a variety of businesses.
• Manage multiple projects while remaining organized & strategic to carry out the sales account plans.