Job Description

Job Requirements

About the Role

The Territory Manager – Personal Loan (DSA) is responsible for sourcing and managing Direct Selling Agent (DSA) channels across multiple locations to drive personal loan business. This pan-India role focuses on acquiring quality business, minimizing delinquencies, and delivering high standards of customer service. The Territory Manager plays a strategic role in identifying market trends, developing new channels, and contributing to operational efficiency and customer satisfaction within the Retail Banking division.

Key Responsibilities

Primary Responsibilities

  • Source and manage DSA channels to acquire personal loan business from the market.
  • Ensure portfolio quality by minimizing delinquencies and application rejections.
  • Maintain deep knowledge of retail asset products, operational processes, and current market trends.
  • Identify c...

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