Job Description

About the position

We're looking for a full-time Test Analyst to join our team in Medellín, Colombia. As a Test Analyst, your primary responsibility will be to conduct thorough testing of voice-based applications, assessing usability, functionality, and performance of AI-driven patient engagement tools. You'll be at the forefront of testing innovative AI technology that directly impacts patient care, working with cutting-edge voice AI systems in a supportive, learning-focused environment.

Key Responsibilities

  • Collaborate with product managers, engineers, and analysts to establish targets and processes for continuously improving system reliability, with a focus on voice interactions and AI-generated responses.
  • Design, document, and execute comprehensive test plans for voice-based patient interactions, including system monitoring and data validation to ensure AI responses meet functional and non-functional requirements.
  • Partner with engi...

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