Test Center Manager-Montreal,QC

Pearson VUE ( is a global leader in computer‑based testing for information technology, academic, government and professional testing programs around the world. Pearson VUE provides a full suite of services from test development to data management and delivers exams through the world’s most comprehensive and secure network of test centers in more than 180 countries.

Responsibilities

Test Center Manager oversees a small team of Test Administrators, handles hiring, training, staffing, scheduling, conflict resolution, and is the first point of contact for facility issues. The role includes customer service, site operations, and maintaining a secure testing environment.

• On‑site management of Test Administrator team.
• Site staffing, hiring, retention, conflict resolution, and scheduling.
• Training, developing, coaching staff.
• First contact for facility issues.
• Customer service and faci...