Job Description

Title: Testing Lab Operations Manager

Location: Bay Area, California

Overview:

  • Prove people management experience.
  • Will manage 4 Sups and a team of about 40, including 15 CLS and 20 CLT.
  • Multiple clients and 24/7 operations.

What you will do:

  • Oversee the day-to-day operations of Testing Laboratory, including infectious disease testing, product QC, and operations support.
  • Directly manage department structure and suggest changes for increased efficiency, service, quality, and team member engagement.
  • Collaborate with department supervisors to set goals and timelines.
  • Perform complex testing on samples and oversee equipment maintenance, calibration, and documentation.
  • Write/revise SOPs, training plans, and identify workflow efficiencies.
  • Develop training materials and assess team competency.

Implement quality control programs and ensure compliance with regulations.

  • Prepare technical reports for management and hospital personnel.
  • Manage a team of Clinical Laboratory Scientists, supervisors, and support staff.
  • Design work schedules, delegate responsibilities, and conduct human resource management tasks.
  • Ensure strong performance of external blood testing revenue business line.
  • Make staffing and operational decisions based on customer demand and utilization patterns.
  • Implement policies and procedures, manage budgets, and promote service excellence.
  • Observe privacy and security policies to protect sensitive information.

Education Qualifications:

  • Bachelor's Degree in medical technology or life science

Required Experience Qualifications:

  • 1+ to 2 years of supervisory experience
  • 5+ to 7 years of relevant experience in a clinical lab or blood center

Licenses and Certifications:

  • Clinical Laboratory Scientist - CLS required Upon Hire or
  • CLS MTA - California Clinical Laboratory Scientist required Upon Hire

Required Knowledge, Skills and Abilities:

  • Basic knowledge of immunohematology, chemistry, virology, and blood banking principles
  • Familiarity with federal and state regulations, AABB Standards, and cGMPs
  • Analytical thinking and ability to project and implement departmental goals
  • Demonstrated integrity, ability to build effective teams, and deliver results

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