TEX Expert -Busway

Job Description: L3 Engineer – Busways Location: Bangalore, India Role Type: Global Role Department: Power Products – Technical Analysis Centre (TEX) Position Summary We are seeking a passionate and technically skilled professional to join our Technical Analysis Centre (TEX) team, focused on Low Voltage (LV) Switchgear and Controlgear products. The ideal candidate will have a strong background in busway products. Key Responsibilities Perform root cause analysis on customer-returned busways. Coordinate product returns to the TEX Centre in collaboration with field service teams across geographies. Analyze customer issues using technical drawings, control circuit diagrams, and application logic. Prepare and present detailed technical reports to global teams. Identify customer pain points and provide actionable solutions through technical analysis. Collaborate with Marketing, Continuous Engineering, and other cross-functional teams to enhance product performance and customer satisfaction. ...