Thai-Speaking Customer Service Representative

📢 We're Hiring: Thai-Speaking Customer Service Representative!

We are looking for a dedicated and proactive Thai-Speaking Customer Service Representative to join our team in Kuala Lumpur. The ideal candidate will possess excellent communication skills in both Thai and English, along with a strong commitment to providing exceptional customer service.

Job Responsibilities:

• Assists potential customers by answering product and service questions.
• Suggest information about products and services.
• Follow up on pending/overdue payments.
• Handles enquires and provides timely responses.
• Handles requests and activates subscriptions.
• Handles communication distribution requirements.
• Accomplishes customer service and organization mission by completing related results as needed.
• Identifies and escalates improvement opportunities.
• Support customer recoveries by ex...