Job Description

A major IT services firm is seeking a Thai Speaking Quality Analyst to support quality assurance processes. This role involves monitoring performance metrics, identifying areas for improvement, and ensuring high standards during calls. Ideal candidates will be proficient in Thai and have experience in quality assurance, though customer service experience is also valued. This is an onsite position in BGC, Taguig, with a competitive salary range of Php 80,000 to Php 85,000.
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