The Bodrum EDITION - Rooms Operations Manager

JOB SUMMARY

Manages the execution of all operations in the rooms area departments (.,Front Office, Engineering/Maintenance,Housekeeping) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Monitors compliance with standards and procedures. Leads specific team while assisting with meeting or exceeding property goals.

Responsible for communicating and embedding the philosophy of Total Quality Management through advising, coaching, training, and facilitating, including the delivery of bespoke training programs in both English and Turkish. The role partners closely with General Managers, senior leaders, and direct reports to design and execute quality assurance strategies, grounded in strong expertise in internal audits and extensive experience with both internal and external evaluations, including Forbes, LQA, and BSA. The position ensures that all quality processes consistentl...