Job Description

Operational Excellence Specialist


A leading property technology firm in Dubai is seeking a skilled professional to drive quality and performance in customer interactions.


The ideal candidate possesses a Bachelor's degree in a related field and 3-5 years of experience in Quality Assurance or Customer Service Operations. Key responsibilities include conducting assessments, implementing quality scorecards, and leveraging data analytics for continuous improvement.


  • Proficiency in QA tools is essential for success.

  • A strong focus on automation and AI utilization will be highly valued by the team driving change in the real estate sector.

Benefits:

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