Third Line IT Technician

The Third Line IT Technician plays a critical role in server administration, network monitoring and advanced troubleshooting and is at the heart of keeping our digital ecosystem secure, scalable and at the forefront of transformation.

Key Responsibilities

Server & Cloud Administration

• Manage, configure, and maintain Windows Server, Azure AD, and Microsoft 365 services.
• Implement and monitor patch management policies across servers and endpoints.
• Ensure high availability, uptime, and disaster recovery readiness.

Network & Security Management

• Configure and manage firewalls, switches, and network security appliances.
• Maintain and enforce group policies and endpoint security controls.
• Oversee antivirus, threat detection, and response platforms.

RMM & Monitoring

• Manage Remote Monitoring and Management (RMM) tools for proactive detection and resoluti...