Ticket Centre Representative

Job Summary

The Elite Job is seeking a highly motivated and customer-focused Ticket Centre Representative to join our dynamic team. In this role, you will serve as the first point of contact for customers seeking assistance with ticket purchases, event inquiries, and support services. You will play a vital role in ensuring a seamless and enjoyable experience for all clients, whether online, over the phone, or in person. This is an excellent opportunity for individuals passionate about customer service, entertainment, and working in a fast-paced environment.

Key Responsibilities

• Respond to customer inquiries regarding ticket purchases, event details, cancellations, and policies.

• Process ticket sales, exchanges, and refunds accurately using ticketing systems and platforms.

• Maintain a high level of professionalism and empathy while handling customer concerns or compl...