Ticketing Officer

Responsibilities

• Manage ticket flight bookings.
• Provide excellent customer service and assist clients with inquiries.
• Coordinate with event organizers to ensure accurate ticket availability.
• Process transactions and handle cash or credit payments.
• Maintain accurate records of sales and inventory.
• Assist in marketing efforts to promote events.

Qualifications

• Educational Qualifications: Diploma in a relevant field.
• Experience Level: Less than 1 year of experience in ticketing or customer service.
• Skills and Competencies: Strong communication, attention to detail, and organizational skills.
• Working Conditions: Office environment with potential weekend shifts.
• Qualities and Traits: Friendly, proactive, and able to work under pressure.