Ticketing/Themepark Crew

Ticketing Duties

• Sell and issue tickets, wristbands, and passes accurately
• Handle cash, card, and electronic payments in accordance with company procedures
• Verify ticket validity and manage guest entry control
• Provide information on ticket types, promotions, and park rules

Theme Park Operations

• Assist guests with directions, queues, and attraction access
• Monitor rides or attraction areas to ensure safety rules are followed
• Manage crowd flow and queue control during peak hours
• Report any safety issues, equipment faults, or guest concerns to supervisors

Customer Service

• Greet guests in a friendly and professional manner
• Respond to guest enquiries, feedback, and complaints promptly
• Maintain a positive, helpful, and courteous attitude at all times

Operational & Housekeep...