Job Description
Work From Home setup until Notice and on a Mid to Night Shift (tagged in Shaw Site).
Job Responsibilities
- Activate, configure, and decommission standard network circuits in accordance with established processes.
- Validate circuit assignments, port configurations, and service details to ensure accuracy and readiness.
- Track newly activated and decommissioned circuits using approved tracking systems, project boards, and tools.
- Process standard service orders and change requests, including service verification and remediation when required.
- Perform basic Layer 1 troubleshooting in coordination with carriers and internal operations teams.
- Identify and assess physical connectivity issues, including cabling and port-related concerns.
- Review and interpret test results such as RFC, BERT, and OTDR, and support Quality Assurance (QA) activities initiated by Tier 2.
- Create completion reports an...
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