Job Description

Work From Home setup until Notice and on a Mid to Night Shift (tagged in Shaw Site).

Job Responsibilities

  • Activate, configure, and decommission standard network circuits in accordance with established processes.
  • Validate circuit assignments, port configurations, and service details to ensure accuracy and readiness.
  • Track newly activated and decommissioned circuits using approved tracking systems, project boards, and tools.
  • Process standard service orders and change requests, including service verification and remediation when required.
  • Perform basic Layer 1 troubleshooting in coordination with carriers and internal operations teams.
  • Identify and assess physical connectivity issues, including cabling and port-related concerns.
  • Review and interpret test results such as RFC, BERT, and OTDR, and support Quality Assurance (QA) activities initiated by Tier 2.
  • Create completion reports an...

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